What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, Shop Pay, Google Pay and Apple Pay, providing secure and convenient options for our customers.

How can I update my shipping address after placing an order?

For address changes, please contact our customer service as soon as possible. We can update the address if the order has not yet been dispatched.

How can I find out more about a product?

Detailed product descriptions and specifications are available on each product page. If you need more information, our customer support team is ready to provide additional details and personal recommendations.

How do I choose the right wine glass?

The right wine glass depends on the type of wine you're drinking. Broadly, red wines benefit from larger bowls to allow the wine to breathe, while white wines are best served in glasses with narrower bowls to concentrate the aroma.

What types of wine accessories do you offer?

We offer a wide range of wine accessories including decanters, wine glasses, corkscrews, wine coolers, and more, designed to enhance your wine tasting experience.

Do you offer wine education resources?

Absolutely! We provide a variety of educational resources, including blog posts, buying guides, and tips on wine pairing, serving, and storage, to help both beginners and enthusiasts deepen their wine knowledge.

Are your wine coolers suitable for all wine types?

Our wine coolers come in various sizes and configurations to accommodate different wine collections, with adjustable temperature settings to ensure your reds, whites, and sparklings are stored under optimal conditions.

How can I sign up for your newsletter?

You can sign up for our newsletter by entering your email address in the subscription box on our website. Our newsletter includes exclusive offers, wine tips, and the latest updates from our blog.

How can I track my order?

Once your order has been shipped, we'll send you a tracking number via email. You can use this number to track your order's progress online.

Do you ship internationally?

Yes, we proudly offer international shipping to select countries. However, please note that certain items in our collection are available exclusively for our US customers due to shipping restrictions and regulations. Check our shipping policy or contact us directly to verify if a specific product can be delivered to your location and to see if we ship to your country.

What should I do if I receive a damaged item?

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund as quickly as possible.

Can I return a product if I'm not satisfied?

Yes, we offer a 30-day return policy on all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please Visit our Returns & Refund Policy for more details.